Realme C21 Unresponsive Touch Screen? Try These Solutions

If you’ve been experiencing problems with your Realme C21 touch screen, you’re not alone. Unresponsive touch screen problems are common and here in this guide we will troubleshoot and try to fix the Realme C21 unresponsive touch screen issue.

We all know that smartphones are delicate devices. They need to be handled with care so that their screens don’t crack or get scratched. However, the problem may not always be a hardware failure. Recent Software updates can also make the touch screen unresponsive. Many users have found that the touch screen stops working for no apparent reason. When your phone screen stops responding to touches, there are multiple fixes you can take advantage of. In this article, we will share possible ways to fix the Realme C21 unresponsive touch screen problem.

Why your Realme C21 Touch Screen is being Unresponsive?

The common problem with smartphones is a touch screen that becomes unresponsive. This can be caused by various factors, from software issues to hardware problems.

One of the most common causes of an unresponsive touch screen is dust or dirt buildup on the screen. If your device has a protective case, this can also be one reason your touchscreen gets unresponsive. Sometimes, the phone touch screen doesn’t respond to low battery and makes your phone hang.

Another common issue that can cause a touch screen to become unresponsive is moisture damage if your mobile has been exposed to water or any other type of moisture.

If your screen is broken, it will not be able to detect your finger touches.

If there are software issues with your phone, it can cause the touch screen to become unresponsive. Often, a simple software update can fix this problem. Hardware issues can also cause the touch screen to become unresponsive. If these are the problems you’re facing on your phone, follow the troubleshooting steps mentioned below.

How to Fix Realme C21 Unresponsive Touch Screen?

If your phone’s touch screen is not responding then here are the things you can do to fix this issue.

Restart your Phone

If your Realme C21 screen is unresponsive, try restarting your phone. This shuts down and refreshes all background services, which could have crashed and led to your issue.

You can restart your phone by holding down the power button and selecting “Restart” from the menu. Try holding down the power button and selecting “Power off” from the menu if that doesn’t work. Then hold down the power button again to turn on your phone.

Run Realme C21 Phone in Safe Mode

If you’re having trouble with the touch screen on Realme C21, there’s a good chance that it can be fixed by starting the mobile in Safe Mode. Safe mode is a diagnostic mode that starts up the phone with only the essential apps running. This allows you to determine if an app is causing the issue. This will disable all of the apps you’ve installed and might be causing the problem.

Hold down the power button until you see the Power Off slider to start your phone in Safe Mode. Then, drag the slider to the right and hold it there for a few seconds. You’ll see a message, “Reboot to safe mode.” Tap OK, and your phone will restart in Safe Mode. If your touchscreen works correctly in this mode, you know that one of your apps is causing the problem. You can then delete the app or try to find a workaround.

Fix Realme C21 Unresponsive Touch Screen Issue: Update OS

Updating phone OS can also fix an unresponsive screen. This is because updates often contain fixes for bugs and glitches that may be causing your screen to act up. Go to Settings>About device>Software Update to update your device. Tap the Update button and follow the on-screen instructions to install the update.

Make sure you have a stable internet connection before downloading the update. Once the download is complete, you will be prompted to install it. The installation process may take a few minutes, so be patient.

Once the update is installed, restart your phone and check if your touch screen is responsive.

Clean the Phone Screen

Next, try to fix it by cleaning the screen. Make sure your Phone and hands are clean. Dirt and dust can get caught between the screen and the digitizer, causing the touchscreen to stop working. Avoid getting any liquids or debris in between the screen and the digitizer.

Wipe the screen with the cloth in a circular motion until clean. You can also try using a can of compressed air. Hold the can six inches away from the screen and spray it in short bursts. Be sure to move the phone around to cover the entire screen. The last method is to use a toothpick or needle. Dip the toothpick or needle into screen cleaner fluid and then rub it across the screen.

Check the Screen Protector

Another reason for an unresponsive screen on your Realme C21 is that a screen protector is creating the problem. While they’re great for protecting your screen from scratches and other damage, they can also cause problems to your touch signals from reaching the display panel. Try removing the protector to see if that fixes the issue. Only use the screen protector that is licensed for your specific device. Also, do check and make sure that your phone screen is not damaged or cracked. If it is, you will need to take it to a repair shop to get it fixed.

Factory Reset

Sometimes due to software glitches, your Realme C21 touch screen may become unresponsive. So, in this scenario, factory resetting can help eradicate all the software glitches. This will erase all of your data and your phone will be reset to default settings like a new phone, so back up your important files and data first. This will erase all the data and put your phone to the default settings. After rebooting, check whether the touch screen is still unresponsive or not.

Note: Please make a backup of your data before resetting the device.

Conclusion

In conclusion, a few methods seem to work for fixing unresponsive touch screens on Realme C21. While some of these solutions may be temporary, they can help get your phone working again until you can take it in for repair. You can follow all the above-given solutions and see whether the screen works or not. If the problem still persists, it’s better to give your phone to any professional to fix it so it does not cause further hardware damage.